Terms of Service

Last update: 20 January 2023

These terms of use (as amended from time to time, the “Terms“) govern your access to and use of the services available on the website Arkivy-legal-matter-management.com and its related pages and sub-domains (the “Website“) operated by KSF Legal Services Solutions AG (the “KSF” or “we“). Your access to the Website and use of our services is subject to your acceptance of and compliance with these Terms. By accessing the Website or using our services you agree to, and accept to be bound by, the current version of these Terms. In case you do not agree to the current version of these Terms, you are not authorized to continue accessing the Website or using our services.

  1. Arkivy Legal Matter Management helps lawyers manage their legal work, including litigation, and manage timesheets, deadlines, priorities, teams, documents and case life cycles. It therefore provides lawyers with a complete environment to get their daily work done. Our Website provides you with a description of our services and the possibility to sign up to our services, contact us for more information or schedule a demo of our services.
  1. The form and nature of the Website may change from time to time without prior notice to you.
  1. The collection and use of the data which you provide are subject to our Privacy Policy. By using the Website you consent to the collection and use of the data by us in accordance with the Privacy Policy.
  1. You are responsible for safeguarding the password that you use to access your account and for any actions taken by using your password. For data security purposes, the KSF requires you to use “strong” passwords (i.e., passwords combining UPPER and lower case letters, numbers (1,2,3,…) and the special characters (!@#$%_~^*()-{}[]|\?/<>,.:;). Any liability for any damage arising from your failure to comply with these requirements is excluded. You should regularly update your password to ensure the security of your account – we recommend you to change it every 3 months. In case you change your email address or forget your password, please notify us at contact@arkivy-legal-matter-management.com in order to recover your account.
  1. There are limitations on the use of the Website. These limitations comply with legal requirements. We may need to change these rules from time to time and reserve the right to do so. No abuse of our Website will be tolerated. Any violation of these rules may lead to a temporary or the permanent suspension of all related accounts. Accounts created to replace suspended accounts will be permanently suspended.
    Unlawful Use: You shall not use the Website for any unlawful purposes or in furtherance of any illegal activities. International users are required to comply with all applicable local laws regarding online conduct and acceptable content. No Reproduction: You shall not reproduce, duplicate, copy, sell, trade or resell the Website content and its design and look or any information derived from the Website. You are not entitled to modify or redistribute the Website content and its design and look or any information or to reproduce, store, link, frame or deep-link it on any other Website or in any other medium or format without our prior written consent. Unauthorized Access: You shall not do any of the following while accessing or using the Website: (i) access, tamper with or use non-public areas of the Website (except for your own account), KSF computer systems or the technical delivery systems of our providers; (ii) probe, scan or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) attempt to access or search the Website or any data by any means (automated or otherwise) other than through our currently available, published interfaces; or (iv) interfere with or disrupt, or attempt to do so, the access of any user, host or network. No Malware: You shall not provide or upload any malicious content intended, likely or able to damage or disrupt KSF or another user’s browser or computer or to compromise KSF or a user’s privacy.
  1. You may purchase a paid subscription to use the SaaS version of Arkivy. Accepted payment methods are credit cards (no pre-paid cards) or monthly invoice upon request. No refunds or credits will be provided for any partial subscription periods, except when none of the services contained in the paid subscription have been used. No refunds or credits will be provided in case of a temporary or permanent suspension pursuant to clause 5 above.
  1. You are responsible for ensuring that the payment method in your account is sufficiently funded to ensure a smooth use of the services, if you have purchased a paying plan with us. Should your payment method fail when we try to charge it on the due date, your use of the services will be automatically limited. Specifically, any feature not included in the starter plan will be deactivated. This means that only the account owner will be able to connect to the software, only 2 cases can be added to the account per month and only 12 files can be uploaded for each case.
  1. All copyright, database right, patent, other intellectual property right, title and interest in and to the Website and any information are and will remain the exclusive property of KSF. The elements of the Website, including but not limited to the general design and the imagery, and any information are protected by copyright, trademark, patent and other laws relating to intellectual property rights of both Switzerland and foreign countries. Nothing in these Terms gives you a right to use the Arkivy name or any of KSF’s and Arkivy’s trademarks, logos, domain names and other distinctive brand features.
  1. This Website and its content are provided on an “as is, as available” basis. KSF expressly disclaims all warranties, including the warranties of merchantability, fitness for a particular purpose and non-infringement.
  1. KSF and its directors, officers, employees, agents, partners, affiliates and licensors’ liability for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the Website and/or the Arkivy Legal Matter Management shall be limited to the maximum extent possible according to the applicable law.
  1. These Terms and the use of the Website shall in all respects be governed by substantive Swiss law. Any dispute arising out of or in connection with these Terms and/or the use of the App/Website shall be subject to the exclusive jurisdiction of the courts of Zurich, Switzerland, and you consent to such jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.
  1. We may revise this Terms from time to time. The most current version will always be available on our Website. The revised Terms shall become effective from the date of publication on the Website. Should these changes be substantial, we will provide you with notice and, where required by applicable law, obtain your consent. This notice will be provided by email or by publication on the Website.
  1. The contact details of KSF are as follows:
    KSF Legal Services Solutions AG
    Blegistrasse 3
    6340 Baar
    +41 44 214 62 88
    contact@arkivy-legal-matter-management.com